Health Guarantee
Family K-9’s Veterinary Care & Health Guarantee
1. Required Veterinary Examination
The Buyer agrees to have the puppy examined by a licensed veterinarian within four (4) calendar days of taking ownership. At this visit, the Buyer shall establish a vaccination schedule and begin heartworm and flea/tick prevention as recommended by the veterinarian.
Failure to complete this examination within the required timeframe may void portions of this guarantee.
2. Parasites
Parasites are not covered, as they may be contracted from a variety of environments. Buyers are encouraged to avoid taking their puppy to public areas where parasites can easily spread.
3. Contagious Disease Guarantee
The Breeder guarantees the puppy for two (2) days from possession against the following contagious diseases:
• Parvovirus
• Distemper
• Kennel Cough
If the puppy becomes ill within this period, written documentation from a licensed veterinarian must be provided for the guarantee to apply.
4. Hernias
Umbilical hernias (“outie belly buttons”) are not covered, as they are considered cosmetic and not life-threatening. Such hernias may shrink or resolve as the puppy matures, or they may be corrected at the time of spay or neuter at the Buyer’s discretion and expense.
5. Spay/Neuter Responsibility
The Breeder does not cover the cost of spaying or neutering for any reason. This responsibility lies solely with the Buyer.
Suggested ages:
• Small breeds: 6–12months
• Large breeds: 10–18 months
Buyers are encouraged to contact local veterinary clinics for pricing.
6. Complimentary Pet Insurance
The Breeder provides thirty (30) days of complimentary pet insurance through Trupanion.
Activation Code: BR1MF31220
Coverage includes accidents, illness, congenital, and hereditary conditions. The Buyer must activate the policy within twenty-four (24) hours of receiving the puppy to qualify. The Breeder strongly recommends maintaining coverage until the puppy reaches at least one year of age.
One-Year Congenital Health Guarantee
7. Requirement for Coverage
To activate this guarantee, the Buyer must place the puppy on NuVet Plus for a full twelve (12) months. This once-daily supplement supports immune health, bone development, and coat quality. NuVet is manufactured in the USA and shipped directly to the Buyer’s home. It is veterinarian- and breeder-recommended.
Ordering Information:
Phone: 800-474-7044
Website: www.nuvet.com
Order Code: 091934
8. Covered Conditions
This guarantee applies only to life-threatening genetic or congenital defects, including but not limited to:
• Liver shunt
• Grade 3–6 heart murmur
• Juvenile Diabetes
Veterinary documentation confirming the congenital or genetic nature of the condition is required.
9. Buyer Remedies
If a covered condition is suspected or confirmed, the Buyer must notify the Breeder as soon as reasonably possible after diagnosis. A second written opinion from a different licensed veterinary clinic confirming the genetic or congenital nature of the condition is required before any remedy is offered.
If confirmed, the Buyer may then choose one of the following options:
• Exchange the puppy for another puppy offered by the Breeder, or
• Receive one-half (½) of the original purchase price should the Buyer elect to retain the puppy.
Any partial refund provided under this section is intended to be applied toward the Buyer’s Trupanion pet insurance deductible. The Buyer acknowledges that Trupanion deductibles are assessed per covered condition and apply for the lifetime of the pet. The Breeder makes no guarantees regarding insurance coverage, eligibility, or claim approval.
The Breeder does not cover or reimburse veterinary bills, diagnostic testing, follow-up examinations, treatments, or medications. Transportation costs are also not covered or reimbursed under this guarantee.
Pet Insurance Recommendation
The Breeder strongly recommends that the Buyer maintain pet insurance for the puppy for a minimum of one (1) year from the date of purchase. Pet insurance typically provides broader and more comprehensive coverage than this congenital health guarantee, including coverage for conditions, treatments, and expenses not covered under this agreement.
10. Euthanasia Clause
If the puppy is euthanized without the Breeder’s prior written consent, this guarantee shall be considered null and void.
Shipping / Delivery
We offer pet shipping for all K-9’s with American Airlines and Alaskan Airlines as well as ground shipping for those breeds with flat faces. We have shipped over 40 puppies within the last couple years and all have arrived to their forever homes in good health and wellness. Shipping is an additional fee which is listed on our services.
Pet Shipping- Ground
5 Hours – Price Varies
Personal Ground Pet Shipping is $0.95 cents per mile plus the price of a health certificate ($45-$55) if going out of state. This is valid up to 5 hours of driving time one way. We have two recommended travel nannies that we can refer you to if we personally can’t make the drive.
Pet Shipping- American Airlines
8 Hours and Up – $550 to $750
Pet Shipping for puppies over 8 weeks of age. Includes health certificate, travel kennel, food, microchip and a one-way flight from STL to a major airport in the lower 48 states. Pet travel with American Airlines will depend on weather conditions (between 45 and 80 degrees). Layovers are very possible. Shipping to Alaska, Hawaii, and Puerto Rico will have additional travel fees. Pets traveling to Seattle WA will be able to get a straight flight through Alaskan Airlines.
A Few Notes
Refunds and Exchanges
There are no refunds or exchanges on canines for any reason unless expressly approved under the terms of the Health Guarantee outlined in this agreement.
Deposits
A non-refundable deposit of three hundred dollars ($300) is required to reserve a puppy until weaning. Deposits are applied toward the total purchase price but are not refundable under any circumstances.
Discounts
The Breeder may offer discounts at their discretion for active military service members, law enforcement personnel, and church auctions. Proof of eligibility may be required.
Sales Tax
In accordance with Missouri law, the Breeder is required to collect Missouri sales tax at the rate of seven percent (7%)on all puppy purchases.